Would You Trust an Artificial Pancreas? The Role of Communication in Digital Health

Dr. Libby Maman is an award-winning researcher and expert in trust, governance, and public sector accountability. With over a decade of experience as a researcher, lecturer, and consultant, she has worked with governments, NGOs, international organizations, and mission-driven companies around the world.

Her academic work-published in leading journals-focuses on creating measurable frameworks for complex values like trust, inclusiveness, and legitimacy. She has received multiple awards for her groundbreaking research on governance KPIs, and is widely recognized for bridging the gap between theory and practice.

Driven by a belief that public systems and institutions can become more just, trustworthy, and human-centered, Libby founded Luminata to take her vision one step further. Her goal is not only to support organizations in creating meaningful impact, but to build a wider movement that redefines how we measure and lead with values.

Clara Häfliger is a doctoral researcher in Health Sciences at the University of Lucerne and in the Person-centered Health Care & Health Communication research group at Swiss Paraplegic Research. Her research and teaching span person-centered, interprofessional and institutional communication, communication inequalities, self-management and user experience research. Clara holds a Master’s degree in Health Sciences with a major in Health Communication from the University of Lucerne, and a Bachelor’s in speech and language therapy with extensive clinical experience across a range of healthcare settings.

Janina Gaudin AKA Miss Diabetes is a New Zealand based comic artist and visual storyteller working at the intersection of comics, health communication, and global health.

 Her comics have been featured in Bernie Sanders political campaign, Brut America, and The Mighty. She was on BBC “The Conversation” to talk about her artwork and comics she created about life with type 1 diabetes.

She does graphic design and illustration work for The World Health Organization Global Diabetes Compact, and has recently created illustrations and animations for their World Diabetes Day Campaign in 2022, 2023 and 2024, with “Access to Insulin” being one of their top posts of 2024.

She has created comics for Diatribe for their “A Spoonful of Laughter” campaign that uses comedy to educate about diabetes, and to push back against stereotypes and stigma.

She illustrated her first children’s book “It Belongs To The World”, about the co-discoverer of insulin, Frederick Banting, written by Lisa Katzenberger, published by Harper Collins. It was named as a Bank Street Best Children’s Books of the Year 2025.

She is a Lancet Commissioner for Type 1 Diabetes and Endocrinology for 2025-2027, using her lived experience, graphic medicine and health communication skills to contribute to the article.

Dr Francisco Nunes is Senior Researcher at the Human-Centered Design department of Fraunhofer Portugal AICOS. He has a multidisciplinary background with an Integrated Master in Informatics Engineering, a Master Course in Academic and Clinical Education, and a PhD in Informatics. Francisco has expertise in ethnographically informed design, User-Centered Design, and Participatory Design and contributes to Human-Computer Interaction (HCI) and Medical Informatics. His research focuses on (a) understanding the (self-)care of (chronic) patients and carers, and (b) designing and evaluating self-care technologies for them. The long-term goal is to impact the industry and research area of self-care technologies, through a deep understanding of self-care practices and appropriate technology designs.